Employment & Volunteers

POSITION AVAILABLE

FULL-TIME POSITION AVAILABLE

Circulation & Technical Services Department Head

Full-time, exempt, 35 hours/week. Some scheduling flexibility. One evening/week and one weekend/month required.

Minimum starting Salary: $35.65/hour

Due to the retirement of a long-term staff member, the Homewood Public Library is seeking a dynamic customer service oriented manager with demonstrated supervisory skills and leadership experience to join our management team and supervise our busy circulation department while also overseeing our small Technical Services staff.

The successful candidate will have sound judgment, the ability to work cohesively as part of a team as well as independently, and an understanding of and experience with the services provided by, and the opportunities and challenges of library circulation services. Additionally, experience and familiarity with the workings of SWAN, RAILS and Workflows is expected, as well as the ability to interact positively and make good decisions when interacting with staff and patrons alike.

Job Summary: The Circulation & Technical Services Department Head is responsible for managing staff and services in the Patron & Bibliographic Services departments, which includes circulation staff, pages and 1.5 FTE Technical Services staff. The Department Head is responsible for meeting all department needs including: hiring and evaluating staff, creating and overseeing staff schedules, updating and implementing services as needed, insuring staff and department supply needs are met in a timely fashion and all department troubleshooting as needed. This individual also serves as a member of the management team and as the PIC as needed and is expected to interact professionally and positively with all patrons, staff and managers.

The primary position qualifications and requirements include:

• MLS or MLIS from an ALA accredited library school preferred, or 4-year degree in related field
• Minimum of 4 years of library experience
• Minimum of 2-3 years of management/supervisory experience, preferably in a library setting
• Familiarity with and ability to use basic library computer resources including, but not limited to: Microsoft Office (Word, Excel, PowerPoint, and Publisher), integrated library systems and various library related vendor software (ordering, room booking, etc.)
• Overseeing the administration of patron records, including registration and library cards, holds, circulating items, fees, billing, and payments
• Oversees the administration of bibliographic and item records for collection materials
• Working with SWAN and RAILS to manage all patron and bibliographic information in accordance with consortium policies
• Manages circulation and interlibrary loan procedure in accordance with consortium policies
• Supervises staff which includes: scheduling; prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; coordinating and tracking continuing education of staff; ensuring that employees follow policies and procedures; fostering excellent customer service skills; troubleshooting scheduling and other departmental situations that arise, providing support for staff as needed and working with administration on decisions regarding the hiring, evaluation and discipline of staff
• Maintains statistical information for Circulation and Technical Services
• Serves on management team and assists with the continuous evaluation, development and improvement of library services. Contributes to the management team in a collaborative atmosphere and serves as a PIC as needed
• Keeps current on evolving trends and practices related to Circulation and Technical Services
• Attends and provides own transportation to professional development and continuing education offerings as relevant
• Maintains familiarity with union contract as relevant to bargaining unit staff supervised
• Performs other duties as assigned by the administration
• Open to the ideas and opinions of others
• Demonstrated commitment and ability to work effectively with diverse populations in and outside the library
• Demonstrated clear and effective written and oral communication skills

Additional Qualifications and requirements:

• Must possess excellent customer and public service skills, including a sense of humor
• Ability to prioritize and manage multiple tasks
• Capable of implementing change and streamlining procedures
• Ability to work on a team and independently and to mentor staff
• Ability to uphold and enforce library policy and procedures
• Ability to exercise good and professional judgment, using discretion and tact as needed
• Ability to adapt to and effectively implement change
• Demonstrated commitment to strong working relationships with staff and community organizations/entities
• Demonstrated teambuilding and troubleshooting skills preferred
• Demonstrated self-starter
• Demonstrated commitment to professional development and continuing education
• Skills and/or willingness to learn and develop and facilitate team-based planning and collaborative problem solving
• Previous budget experience desirable
• Ability to make decisions by collecting, analyzing quantitative and qualitative data
• Evening and weekend hours required as needed to meet the various demands of meetings, staffing and facility management, and ability to assist in emergencies as needed

Physical Requirements: The physical requirements described here are representative of those necessary for an employee to successfully perform the functions of this job.  These requirements include: good speaking, hearing, vision, writing and typing ability, ability to push carts of library materials weighing up to 100 pounds frequently, lifting materials weighing up to 50 pounds.

To apply for this position send a resume, letter of interest and three professional references with “Circulation and TS Department Head” in the subject line to:

Colleen Waltman, Director, Homewood Public Library at: colleenw@homewoodlibrary.org

Applications received by June 20^th will receive first consideration