Access My Account

How do I access my account?

  1. Click My Account on the upper-right corner of the website.
    • If you are using a MOBILE DEVICE, tap onto Main Menu. Then tap on My Account at the end of the Main Menu list.
  2. Use your barcode number and PIN to log in. 

Your default PIN is the last four digits of your primary phone number.


Need help with your PIN?

Please ask at any service desk.



24/7 Phone Access

For phone access to your HPL account anytime, call 877-662-8190, then enter your library card number and numeric PIN.

You can:

  • Review due dates
  • Renew items
  • Get information on holds
  • Check your fines

This call-in service is available to every cardholder, but you must have a numeric PIN. 

In addition, you can receive automated notifications about your account. Call or visit the Library and request that your notification preference be changed to "phone."