Library Cards & More

Library Card 

How to Renew a Loan?

Fine Free for Now

Placing Holds

How do I Place a Hold?

How do I access my Library Account?

Need Help with your PIN?

How do I Pay Fines Online?

How does the Library Contact Me?

 

 

 

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Library Card 

Want a library card? Just make an appointment to drop by HPL. Here are the requirements for getting a library card. 

 

Adult

  • Valid Driver’s License with current Homewood address.  (Or 2 pieces of official mail with correct name and current address, such as utility bills)

 

Youth (under 14)

  • Parent & Child both present
  • Parent has Valid Driver’s License (see Requirements above)

 

Teens (13 yrs - 18 yrs) without Drivers License

  • Valid H-F school ID as name identification.

 

(Teens with a Valid Driver's License, see Adult Card)

 

 

 

 

 

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How to Renew a Loan?

  • CLICK HERE to get to the log in page or click on the My Account tab
  • To log in, enter the barcode on the back of your library card (that is your library card number) and enter your PIN
    1. Your default PIN is the last four digits of your primary phone number on your library account.
  • Click the Checkouts tab to see due dates for all items checked out 
  • Choose to Renew All or select specific items to renew your loan

 

 

 

 

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Fine Free for Now

HPL's new policy is Fine Free for Now. What does that mean?

  • All items will have 3 week check outs, no automatic renewals, and no fines incurred.
  • However, item replacement and processing fees will kick in if an item is kept for an extended period. 
    • See borrowing chart below for processing fees
  • Also, because there is no delivery of items throughout the system, and patrons are limited to HPL items only, timely return of items is encouraged as it helps keep more things available for more people.

 

Borrowing Chart

Item

Books

Comic Books

Encyclopedias

Holiday Books

Reference Books

Magazines

Newspapers

Hot Copy Items

AudioBooks

CDs - Music

Blu-Rays

DVDs

Video Games

Puzzles

Kits

iPads (Adults)

Digital Items (Homewood Adults)

Roku (Homewood Adults)

Mobile Hotspots (Homewood Adults)

Checkout Time / Limit

3 wks / no limit

3 wk / 5 per person

3 wk / 5 vol per person

3 wk / 5 per person

3 wk / 1 per person

3 wks / 3 per person

3 wk / 5 per person

3 wk / 1 per person

3 wk / 5 per person

3 wks / 10 per person

3 wks / 5 per person

3 wks / 5 per person

3 wks / 3 per person

3 wks / 5 per person

3 wks / 5 per person

3 wk / 1 household

3 wk / 1 household

3 wk / 1 household

3 wk / 1 household

Renewal

2

2

None

None

None

2

2

2

2

2

2

2

2

2

2

2

None

None

None

Overdue Charge

.10/day

.10/day

.10/day

.10/day

$1.00/day

.10/day

.10/day

$1.00/day

.10/day

.10/day

.25/day

.25/day

.25/day

.10/day

.10/day

$1.00/day

$1.00/day

$1.00/day

$1.00/day

 

 

 

 

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Placing Holds

  • Items can be put on hold, including items that previously couldn’t be put on hold, such as hot copies, rokus, hotspots, magazines, and more. 
  • Need to place a hold? CLICK HERE to sign into your library account. 

 

 

 

 

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How Do I Place a Hold?

  1. Browse through our online catalog and find the item you want to put a hold on
  2. Click onto the Place Hold button next to the item you want to place a hold on
  3. A window will pop up asking you to log into your Library Account 
  4. Enter the barcode on the back of your library card (that is your library card number) and enter your PIN
    1. Your default PIN is the last four digits of your primary phone number on your library account.
  5. A window will appear for you to specify the library where you want to pick-up your item when ready. Once you have selected the pick-up library, click Place Hold. The system will tell you if the hold was successfully placed or not.
  6. Once you have placed a hold on an item, you will be able to see it when you are logged into your library account. It will show under the Holds tab.
    1. If you have multiple holds and don't want to receive them all at once for pick-up, you can manage your holds in your library account by clicking on the ones you want to suspend until you are ready to pick them up. 

 

 

 

 

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How do I access my Library Account?

  1. Click My Account on the upper-right corner of the website.
    • If you are using a MOBILE DEVICE, tap onto Main Menu. Then tap on My Account at the end of the Main Menu list.
  2. Use your barcode number and PIN to log in. 

Your default PIN is the last four digits of your primary phone number.

 

 

 

 

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Need help with your PIN?

Call us : 

Monday - Thursday @ 9am - 8pm

Friday @ 9am - 5pm

Saturday @ 10am - 3pm

 

Email us at:

hplhelp@homewoodlibrary.org

 

24/7 Phone Access

For phone access to your HPL account anytime, call 877-662-8190, then enter your library card number and numeric PIN.

You can:

  • Review due dates
  • Renew items
  • Get information on holds
  • Check your fines

This call-in service is available to every cardholder, but you must have a numeric PIN. 

In addition, you can receive automated notifications about your account. Call or visit the Library and request that your notification preference be changed to "phone."

 

 

 

 

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How Do I Pay Fines Online?

Log in to your account with your library card barcode number and PIN.

If you have any new or unpaid fines, an alert icon will appear in the Fines tab. You can pay fines here in the Fines tab, or in person at the library.

Accruing Fines

Go to the Accruing Fines section to view any accruing fines assessed to your library account. An accruing fine is a fine that is added to over time (for example, for a late book that is fined more every day that it is not checked in past the due date). If you do not have any accruing fines, this section includes a message that says you have no fines.

Current Fines

Go to the Current Fines section to view and pay any new or unpaid fines. The total amount for each fine is displayed in the Amount column. If you do not have any current fines, this section includes a message that says you have no fines. You can pay fines in person at the  library, or you can pay them online. Select the check box for individual fines or click Select All to select all of the fines for your account.

Note: The Select All checkbox changes to Deselect All when all fines are selected.

You can check the total payment amount for all the fines that you have selected in the Total Selected box . If you have any library credit, that amount can be applied to the payment by clicking Apply Credit. Once you have selected the fines you want to pay, click Make Payment.

Note: We may require you to accept our Terms and Conditions before you can make the payment.

Use the sort icon to sort items. Click once to sort ascending. Click again to sort descending.

Payment History

You can view a history of any payments you have made to fines in the Payment History section. This section will display the dates you made payments and the amount that was paid.

 

 

 

 

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How HPL Contacts Me?

Text - SMS text messages sent to your cell phone.

Email - Notices delivered to your inbox.  Receive the most detailed and comprehensive notifications when you choose email.

Phone - Notices delivered via automated calls when you change your notification preference to "phone."

Log into your account to sign up for text messages or ask a library staff member to change your notification preferences.

Types of Notices

  • Hold Pick-up
  • Courtesy - text and email only
  • Overdue
  • Billing
  • Hold Cancellation - sent via email only

24/7 Phone Access to Your Account

Call 877-662-8190, then enter your library card number and numeric PIN.

You can:

  • Review due dates
  • Renew items
  • Get information on holds
  • Check your fines

This call-in service is available to every cardholder, but you must have a numeric PIN. 

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