How HPL Contacts Me

Text - SMS text messages sent to your cell phone.

Email - Notices delivered to your inbox.  Receive the most detailed and comprehensive notifications when you choose email.

Phone - Notices delivered via automated calls when you change your notification preference to "phone."

Log into your account to sign up for text messages or ask a library staff member to change your notification preferences.

Types of Notices

  • Hold Pick-up
  • Courtesy - text and email only
  • Overdue
  • Billing
  • Hold Cancellation - sent via email only

24/7 Phone Access to Your Account

Call 877-662-8190, then enter your library card number and numeric PIN.

You can:

  • Review due dates
  • Renew items
  • Get information on holds
  • Check your fines

This call-in service is available to every cardholder, but you must have a numeric PIN.